Switzerland B2C E-commerce Report 2019

GDP continues to increase with a steady growth rate just above 7%.

‘Swiss customers are second to the UK in Europe for the amount of money they spend online each year. So, only e-commerce companies that offer customised information, products and solutions online to their customers will prevail.’
Stefan Herold, Managing Director, Osudio

The Switzerland E-commerce Report explores the B2C e-commerce market in Switzerland, including consumer behaviours and trends. The report also includes in-depth interviews with experts from SAP, Asendia and Osudio.

Infrastructure & Logistics

Switzerland ranks high in all of the main e-commerce indices, including the Logistical Performance Index, the Ease of Doing Business Index and the E-Government Development Index. Internet inclusivity is also a very strong point for Switzerland, as is internet penetration.

Additionally, the GDP continues to increase with a steady growth rate; the economy is certainly boosting the e-commerce sector, both domestically as well as cross-border.

E-commerce Landscape

Most Swiss consumers prefer to receive their purchase at home. Swiss consumers also like collecting purchases from the post office, while the most popular payment method is paying by invoice.

If you want to learn about leading marketplaces in all segments, you can download the Switzerland E-commerce Report where you will also find additional information on delivery methods and other key details of the Swiss market.